Customer FAQ & Responses
Hi, what percentage of all donations go directly towards the programs versus administrative fees, salaries, etc.?

On average, 96.6% of every dollar that Greater Good Charities receives goes straight to programs. We are very proud of this number! You can view our most recent financial statements and tax forms here:

Is there a way to send a check? I don't want to do credit cards or PayPal. A check?

Thank you for the support! Please send your check to the address below and mark "[insert cause]" in the memo.


Greater Good Charities

One Union Square

600 University Street, Suite 1000

Seattle, WA 98101

How do we KNOW that this is legit? Anyone check? It sure sounds great but what's the background of this Organization? I'm all about this, but there sure are a lot of scams!

Finding a nonprofit you can trust is something every donor should spend time doing.

We have a Platinum rating from charity watchdog; we are voluntarily audited yearly by an independent firm; and our 990s and financials are available here:

Our GuideStar standing is available here:

Transparency and trust are incredibly important to us. Please let us know if you have further questions.

Are you a nonprofit?

Yes, Greater Good Charities is an independent 501(c)(3) charitable organization devoted to improving the health and well-being of people, pets, and the planet. To learn more about who we are and what we do check out our website’s ‘About Us’ section:  

I’m having trouble donating through Facebook.

Thanks for reaching out and I’m sorry you’re having issues. Because this is a Facebook donation, you’ll have to follow this link and and a Facebook team member should be able to help you.

I want to donate, but don’t want to receive a lot of emails:

No worries, you can update your email preferences at any time. At the bottom of every email from us, you will see a link to manage your preferences. Clic that and you will be able to change what kind of emails you receive or unsubscribe altogether.

How do you provide so much pet food for so little?

Our Rescue Bank program works with manufacturers to provided donated food, leaving the costs of freight and distribution. So, your $25 is paying to ship 500 meals (we ship truckloads at a time, reducing shipping cost) that goes directly to help hungry pets.

Why do you need address for PayPal?

If you'd like to make a direct Paypal donation, you can do so by sending it to Unfortunately, the address fields on the donation form are required per the payment processing platform we use.

What is your Tax ID?

Our Tax ID is  20-4846675.


If your question is not answered here, you can contact us by filling out this form.